How do I apply for SET-BC’s services?
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All services must be requested through a SET-BC District Partner. Currently, SET-BC does not deal directly with any schools, teachers, or parents.
Can professional learning services be requested on other days or times other than district professional days?
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SET-BC can be very flexible when planning and providing any of our professional learning opportunities. Sessions can be held as lunch & learns, during short periods of time before and after schoo…
Who can trial specialized equipment?
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SET-BC can loan any communication, access, or vision equipment to specialists in any given district or independent school. Visit our Specialist and Short Term Loan page and complete the Short Term Loa…
Does SET-BC offer a certificate for completion of specific training modules?
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No, SET-BC does not offer any kind of certification. Be sure to check with your school or administration to see if your organization offers any certification for the course modules.
Does it cost anything to access our website for information and training?
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No. SET-BC’s mandate is to build the capacity of all B.C. school districts to support their students and ensure that all students have equal opportunity.There is no cost to accessing our website…
How do I return a short-term loan?
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Visit our Support Page for more information on our equipment return process.
How do I return a piece of equipment?
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Visit our Support Page for more information on our equipment return process.
My equipment is not working properly. What should I do?
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First check that you have reviewed any documentation or appropriate usage guidelines available for the equipment. If you are still experiencing issues, you can contact SET Desk or initiate a Support T…
I would like a copy of the software from my student’s computer onto a personal laptop so that they can use it over the summer or during a school break. Is this allowed?
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For loaned equipment owned by SET-BC, this is not allowed. In the case where equipment ownership is transferred to the district, this request should be directed to the school team or teacher.
How do I dispose of equipment owned by the district?
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Once equipment has been transferred to a district, the equipment now falls under the district’s stewardship. If you need to dispose of a piece of equipment, check with your district and follow the app…
Can I buy a piece of equipment from SET-BC?
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No. SET-BC does not sell its equipment to anyone. Equipment is owned by SET-BC and the Ministry of Education and is strictly for loan.
Can I sell old equipment that I’m not using?
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No. Parents and educators cannot sell equipment loaned from SET-BC. Equipment is strictly on loan and is owned by SET-BC and the Ministry of Education.
Can a student take a piece of equipment home?
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A student can take equipment home at the discretion of the school. No waiver from the parent is required by the school, however, the school is responsible for the return of the equpiment. If equipment…
My student is moving to another school district. What happens to the equipment loaned to them?
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SET-BC owns the equipment and technology that it loans out to students and schools. Students cannot take the equipment with them from one school to another school. In the case that a student moves to …
Can I request a service outside of British Columbia?
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SET-BC is a Provincial Outreach Program funded by the BC Ministry of Education. Our mandate is to only support BC school districts, and we therefore do not offer service outside of BC. For services in…
Does SET-BC offer Classroom Based solutions?
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SET-BC does still work with classrooms as in the previous model. Classroom projects are typically between 6 to 8 weeks in length, however, we do not leave equipment at the conclusion of a project. In …