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  • About Us

    About Us

    Providing assistive technologies for students with complex needs for over three decades.

    About Us
    • SET-BC in 3 - Program Overview Video Arrow Link
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  • Services

    Our Services

    We collaborate with school districts to provide training and support for students.

    Our Services
    • Student Transition Support Request Arrow Link
    • Professional Learning Services Arrow Link
    • Shadow Support Arrow Link
  • Technology

    Technology Loans

    Delivering technology solutions that empower students and educators.

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    • Loan Bank Arrow Link
    • Specialist/Short-Term Loans Arrow Link
    • Retired Inventory Program Arrow Link
  • Support

    Technical Support

    SETdesk provides technical support for SET-BC’s loaned technology.

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    • Frequently Asked Questions Arrow Link
  • Resources
  • Contact

How do I apply for SET-BC’s services?

posted on June 11, 2021

All services must be requested through a SET-BC District Partner. Currently, SET-BC does not deal directly with any schools, teachers, or parents.

Can professional learning services be requested on other days or times other than district professional days?

posted on June 11, 2021

SET-BC can be very flexible when planning and providing any of our professional learning opportunities. Sessions can be held as lunch & learns, during short periods of time before and after schoo…

Who can trial specialized equipment?

posted on June 11, 2021

SET-BC can loan any communication, access, or vision equipment to specialists who have specific knowledge of how to use the technology in any given district or independent school. Visit our Specialist…

Does SET-BC offer a certificate for completion of specific training modules?

posted on June 11, 2021

No, SET-BC does not offer any kind of certification. Be sure to check with your school or administration to see if your organization offers any certification for the course modules.

Does it cost anything to access our website for information and training?

posted on June 11, 2021

No. SET-BC’s mandate is to build the capacity of all B.C. school districts to support their students and ensure that all students have equal opportunity.There is no cost to accessing our website…

How do I return a short-term loan?

posted on June 11, 2021

Visit our Support Page for more information on our equipment return process.

How do I return a piece of equipment?

posted on June 11, 2021

Visit our Support Page for more information on our equipment return process.

My equipment is not working properly. What should I do?

posted on June 11, 2021

First check that you have reviewed any documentation or appropriate usage guidelines available for the equipment. If you are still experiencing issues, you can contact SET Desk or initiate a Support T…

I would like a copy of the software from my student’s computer onto a personal laptop so that they can use it over the summer or during a school break. Is this allowed?

posted on June 11, 2021

For loaned equipment owned by SET-BC, this is not allowed. In the case where equipment ownership is transferred to the district, this request should be directed to the school team or teacher.

How do I dispose of equipment owned by the district?

posted on June 11, 2021

Once equipment has been transferred to a district, the equipment now falls under the district’s stewardship. If you need to dispose of a piece of equipment, check with your district and follow the app…

Can I buy a piece of equipment from SET-BC?

posted on June 11, 2021

No. SET-BC does not sell its equipment to anyone. Equipment is owned by SET-BC and the Ministry of Education and is strictly for loan.

Can I sell old equipment that I’m not using?

posted on June 11, 2021

No. Parents and educators cannot sell equipment loaned from SET-BC. Equipment is strictly on loan and is owned by SET-BC and the Ministry of Education.

Can a student take a piece of equipment home?

posted on June 11, 2021

A student can take equipment home at the discretion of the school. No waiver from the parent is required by the school, however, the school is responsible for the return of the equpiment. If equipment…

My student is moving to another school district. What happens to the equipment loaned to them?

posted on June 11, 2021

SET-BC owns the equipment and technology that it loans out to students and schools. Students cannot take the equipment with them from one school to another school. In the case that a student moves to …

Can I request a service outside of British Columbia?

posted on June 11, 2021

SET-BC is a Provincial Outreach Program funded by the BC Ministry of Education. Our mandate is to only support BC school districts, and we therefore do not offer service outside of BC. For services in…

Does SET-BC offer Classroom Based solutions?

posted on June 11, 2021

SET-BC does still work with classrooms as in the previous model. Classroom/School-Based projects are typically between 6 to 8 weeks in length, however, we do not leave equipment at the conclusion of a…

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SET-BC is a Provincial Outreach Program funded by the Ministry of Education and Child Care (ECC) and hosted by the Vancouver School Board.

Tel: 604-261-9450
Email: info@setbc.org

SET-BC

Address: #105-1750 West 75th Avenue, Vancouver, BC, V6P 6G2

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  • About Us
    • Our People
    • District Partners
  • Technology
    • Specialist/Short-Term Loans
    • Retired Inventory Program
    • Loan Bank
  • Services
    • Student Applications – Full Service Requests
    • Professional Learning Services
    • Student AT Only Service Request Form
  • Support
  • Resources
  • Contact

© 2025 SET-BC. All rights reserved.

As a Ministry of Education Provincial Outreach Program, we would like to acknowledge, at our Provincial Centre located in Vancouver, BC, we live, work, play and learn on the unceded traditional lands of the xʷməθkʷəy̓əm (Musqueam), sḵwx̱wú7mesh (Squamish) and sel̓íl̓witulh (Tsleil-Waututh) Nations.

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Explore Our Collection

Welcome to the SET-BC Resource Page!

Here, you’ll find our classroom resources, tutorials, learning modules, and inspiring student stories. Our resources are constantly growing and evolving. Please explore our robust search filters to find what you need and check back regularly for new content.