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A Research Study Investigating the Use of Assistive Technology with Students in British Columbia - Kerry Randle (2005)Introduction
Current Research on the Use of Assistive Technology with Students with ASD Despite the fact that many students with ASD regularly or even daily use assistive technology to support oral or written communication, there is limited information on what types of technology are being used and how these technologies are successfully implemented. A diagnosis of autism is typically made when a student has characteristics in three main areas:
Communication interventions with students with ASD have been used for three decades. Augmentative and Alternative Communication (AAC) systems range from systems using tangible or picture symbols, manual signs, simple voice output devices, orthographic (writing) supports, and high-tech, computer based voice output devices. One of the few researchers who has looked at the use of AAC systems with students with ASD is Pat Mirenda from the University of British Columbia. She has published two recent reviews which examined research in this area and concluded that very little has been done. Consequently, there is little to guide teams considering or using AAC with these students. Most of the research involves AAC support of other special needs students, like non-verbal students with Cerebral Palsy, or other physical injuries. The danger is assuming we can group all these students together when considering how best to implement AAC solutions. Students with ASD have very unique communication challenges which must be considered when implementing communication systems. For a more detailed review of the current literature on AAC and students with ASD, click here. Students with autism spectrum disorders also typically have fine motor and motor planning challenges making written communication difficult. Some of the most successful technology interventions involve higher functioning students and writing tools. And yet, there is even less written on the use of writing hardware and software with these students than on the use of AAC. Despite the lack of literature and research in this area, the results of the survey and follow-up phone interviews clearly demonstrated that teams are very successfully using technology for communication and writing supports with students along the entire range of the disorder. The study project method
Early in 2004, after considerable research into survey and questionnaire research methods (see bibiography for references used), a four page, multiple-choice and short response survey was created. The survey was designed to gather information on the school based team, the student, the technology, and how the technology was used. The survey was organized in four sections:
The actual survey instrument can be viewed by clicking here. Once the survey was created, it was piloted with three school based teams who were working with students with ASD who had received technology support at the district level (not from SET-BC). Based on the teams' comments the wording of several questions was amended for clarity. The next step involved selection of school based teams who would receive the survey. A search of the SET-BC provincial database was conducted for all students who were funded under the Ministry of Education disability category "G" (autism). A list of possible survey recipients was generated. A second search of the database for students funded under category "D" (physical handicapped) with a concurrent diagnosis of autism was conducted and those possible survey recipients were added to the first list. There were 506 students on the list of possible survey recipients. Every student on the list was given a number and the students were then randomly selected using a table of ten thousand random numbers (Appendix A.1 Gay & Airasian, 2003). A random sampling of 50% of the original number was created, generating a final sample of 254 students. These students were placed in a new list and given new numbers for identification. A cover letter explaining the purpose of the project, contact information, and instructions on how to complete the survey was written. The letter, survey, and a self-addressed, stamped envelope was mailed to the school based team contact associated with the student (as identified on the SET-BC provincial database). A request to have the survey returned within three weeks was made in the covering letter. When surveys were returned, each was stamped with the date returned and the student checked off on the sample list. For any surveys not returned at that point, the school based team was contacted by phone to ensure they had received the survey and answer any questions they may have had. This follow up phone call resulted in more surveys being returned after the deadline. The surveys were reviewed once to remove any that were incorrectly completed. Several surveys were incorrectly completed (e.g. team checked several boxes when asked to check one or team completed survey for a different student) and several were incomplete (e.g. team did not complete the back of the survey). These surveys were voided and removed from the data group. The lengthy process of data collection then began. Each survey was entered into a database, with answers to each question recorded. Each question was then sorted to group responses. The sorting was done for individual questions and then again for several questions together to determine if there was a pattern or connection (e.g. type of technology was cross sorted with successful implementation rating). The results were tabulated and graphed.
The surveys were reviewed again to specifically select those that had identified the implementation of the technology as being "extensively successful" (survey question #20). These surveys were randomly sampled again and a list of 15 possible candidates for follow up phone interviews was generated. The school based contacts for those students were contacted and asked if they would participate in a 20 - 30 minute phone interview. Eight contacts agreed to be interviewed and a convenient time for the teleconference was established. These qualitative interviews took approximately 20 minutes and were conducted around probative questions designed to gain further information on the following:
A transcript of one of the phone interviews can be viewed by clicking here. The main questions provided the framework for each interview, but each interviewee's responses elicited more probative questions, the intent being to gain additional information or to gain clarity on a specific response. The phone interviews were not audiotaped - notes were typed into an interview template during the conversation and additional notes were added after the interview concluded. The interview notes were loosely coded and the responses were collected and analyzed for patterns and trends. Identified patterns and general observations were compiled in a list.
From those surveys where the team had identified the implementation of technology as being "extensively successful" three teams were non-randomly chosen for videotape interviews. The teams were chosen based on geographic location (located within the SET-BC Region 4 area), team availability (had time in their schedule) and, finally, on the willingness of teams and the students' parents to be interviewed. Permission to be videotaped was secured from all parties involved and teams were prepared ahead of time by sending them a list of possible issues they might wish to address during the interview. The issues or questions were very similar to those for the phone interviews. On the day of videotaping, the students were videotaped first using their technology in different situations and for different purposes. The team was then videotaped responding to the interview questions and talking, in general, about implementation of the technology in their students' educational programs. The videotapes were edited and titles and voice-overs added as needed. The study results
Of the 254 surveys that were sent out to school based teams, 126 were returned for a return rate of 49.6%. Once these were reviewed, 15 surveys were voided due to errors in completion, leaving a total of 113 valid returned surveys or 44.5%. These 113 surveys were used in the following data analysis. There was an overwhelming number of males represented in the data - 91.2% of the surveys were completed for males students. While the ratio of males with ASD to females is known to be, on average, 3-4 to 1, it was expected that the majority of the students represented would be males. The age range of the students as can be seen in Chart A was between 8 and over 18 years of age, with no students age 5, 6, or 7 being represented in the survey results. The majority of the students were between 11 and 15 years of age. Chart A Age Range of Students Represented in Survey
The same range, expectedly, was seen in grade of students represented in the survey. As can be seen in Chart B, the majority of students were registered in Grades 4 to 10. Grade Range of Students Represented in Survey
The same range, expectedly, was seen in grade of students represented in the survey. As can be seen in Chart B, the majority of students were registered in Grades 4 to 10. Results of the survey indicated that these students were in an approximate 60/40 split between Modified and Adapted programs with 72 students being in Modifed and 32 being in Adapted programs. Two students were reported as being "unspecified" as to type of program. With the higher percentage of students being in Modified programs, it wasn't surprising that the majority of the students represented by the survey were reported as having an "autism" diagnosis. Chart C shows the reported diagnoses for all students represented. Diagnoses of Students Represented in Survey
As the chart indicates, autism (66 students) was by far the most reported diagnosis, with Aspberger's syndrome (28 students) being the second largest number represented in the survey. These results were reflected in the types of technologies implemented by the teams. When compared, students with an autism diagnosis typically were utilizing communication and concept development software whereas students with an Aspberger's diagnosis utilized technology for written output. When the types of technology were analyzed, the vast majority of technology being used by the school based teams had been obtained from SET-BC. A few students were using SET-BC software on a district computer. These results are to be expected - the survey sample was generated from the SET-BC provincial database. There is undoubtedly many students with ASD utilizing assistive technology provided by the school districts, but these students were not accessible through this survey. Chart D shows the types of SET-BC loaned technology being used by the students represented in the survey. SET-BC Technology Used by Students Represented in Survey
As can be seen on the chart, a large number of students (66 students) represented on the survey use some type of desktop computer, with another 33 using laptops. That means that 99/113 students or 87.6% of the students represented use computer technology. Some students (13 students) use dedicated word processors as well. A surprisingly few number of the students (only 7 students) utilize AAC devices. As expected, given the large numbers of computers being used, a variety of software programs are being used for concept development (Intellitalk, Math Pad, Clicker 4) and written output (Co:Writer, Write:OutLoud, Clicker 4). One surprise was the low number of Boardmaker programs being used. Considering that most teams use Boardmaker to create visual supports, this may be due to the teams assuming the survey was asking what technology the 'student' utilized themselves and may not have reported team use of that particular technology. When asked what the student used the technology for in his or her educational program, a wide variety of uses were identified. Chart E summarizes this information. Use of Technology by Students Represented in Survey
Some of the reported uses were not surprising - a large number of students (88 students) used the technology for some sort of written output. About the same number used the technology for keyboarding (60) as for academic concept development (62). A small number (7 students) reported that the technology was not used at all. Some surprising results were the high number of teams that used the technology specifically for motivational purposes (79 students), and the number that used it for communication (48 students). This latter figure is surprising given the few number of AAC devices that were reported being used. This would seem to indicate that the teams are viewing communication from a wider perspective including, one can speculate, written communication and the communication skills that are developed using concept development software and as a result of using the technology with peers. Some students (28 students) are also using the technology to develop social skills but this is lower than one might expect. One of the questions that teams are often asked when reviewing the implementation of technology is how much that technology is used during a typical school day. When asked this question on the survey, the teams reported a range of use from none to 4-5 hours per day. These results can be seen here in Chart F. Number of Hours in Typical School Day Technology Used
The majority of students in the survey are using their technology between 0 and 2 hours per day with most teams (representing 50 students) reporting 1 - 2 hours use per day. While somewhat discouraging, this is probably quite realistic given some of the implementation challenges reported by the teams in another area of the survey. Despite only using the technology an average of 1-2 hours per day, teams rated the technology as at least 'somewhat' successful in supporting their students' learning goals. The majority of teams (67), in fact, reported the technology as being effectively and extensively successful in supporting these goals. Chart G summarizes their response to this survey question. Degree to Which Teams Feel Technology is Successfully Supporting Learning Goals
The final question on the survey asked teams to rate their sense of the impact the technology has had on their student's educational program. The overwhelming majority rated the impact as positive (60 teams) or significantly positive (40) indicating that, in general, technology implementation is going very well for these students. Chart H summarizes this finding. Team Sense of Impact of Technology on Student's Educational Program
The survey also generated a great deal of data on the school based teams themselves. The surveys indicated a very complicated picture of the nature of school based teams supporting students with ASD. From the survey responses, there was a significant range in team composition from very large teams with over eight regular members to very small, two member teams. The team member roles and responsibilities were different depending on the composition of the team. The data has been summarized in Table B. School Based Team Composition and Roles
TA (Teaching Assistant) LAT (Learning Assistant Teacher) CT (Classroom Teacher) SLP (Speech-Language
Pathologist) The teams were asked how much time was scheduled for the various components of a successful technology implementation plan. The survey respondents were give a choice of time ranges and they were asked to comment only on time that was formally built into their schedule, not how time they actually spent on each task. Their responses are summarized in Table C. Time Formally Allocated for Implementation Tasks
When asked to rate how much typical challenges to technology implementation impacted their own implementation, the teams reported significant impact across the range and for every challenge choice. This indicates that most teams encounter barriers, some more than others. In general the challenges were rated as occuring occasionally, as ongoing and as significantly. Table D summarizes the survey responses. Challenges to Technology Implementation
One of the questions on the survey asked teams to indicate the sources of training for the technology they were implementing with their students. They were able to select from a list of commonly available training sources. The results indicate that the majority of teams (84) received training from SET-BC but they also received training from other sources including the second largest source, self-taught with print materials. The results are summarized in Chart I. Sources of Technology Training
Some of the most interesting data came from the question regarding the team's perception of their technical ability, specifically with regard to the team member most responsible for implementing the technology. Working with teams, it appears they often undervalue their technical ability, but from these results a surprising number (83 teams) placed themselves at an intermediate or higher level of technical ability. Chart J summarizes their responses. Team Perception of Technical Ability of Member Primarily Responsible for Implementation
Analysis of the surveys was very time consuming! The information was complex and proved challenging to correlate. However, some very interesting trends emerged… School Based Teams
Student
Technology
In general, teams are using a variety of technologies, mostly computer-based, with students having a range of communication and writing needs. Even though the teams report significant challenges, particularly with finding time for implementation, the technology is viewed as successfully supporting their goals for the students’ educational programs.
The phone interview transcripts were loosely coded according to the following categories:
Comments were placed in these categories to identify patterns and trends in responses. This analysis produced the following observations:
Three teams in the Kootenay region of British Columbia were selected to be videotaped discussing the use of technology with their students. In addition, scenes of the students interacting with the technology were also obtained. The teams had been asked during preparation for the interview to comment on what type of technology they were implementing with their students, how that technology was being used, and strategies they use to achieve successful implementation. The teams confirmed earlier findings from the surveys and phone interviews and provided more thoughts on how to support successful implementation of technology with students with ASD. The following students and their school based teams were videotaped:
study analysis This study used both quantitative and qualitative methods for collecting data on the implementation of technology with students with autism spectrum disorders. The quantitative data from the survey was well supported by the qualitative data from the phone interviews and videotape interviews. The combination of approaches created a much more complete picture of technology implementation with this student population. While the survey data was supported by the interviews, there are some issues with the validity of the data obtained. The sample size was quite large but there was only a 49% return rate, and once incomplete and incorrectly completed surveys had been removed, only 44% of the surveys originally sent out could be used for analysis. This represents a somewhat low return rate and may generally include those teams who are naturally motivated to respond due to successful implementation. Teams that are experiencing difficulty implementing the technology with their students may not want to report that, even though the surveys were kept anonymous, for fear of losing the technology support from SET-BC. For that reason, the survey results may be skewed towards the "successful" end of implementation reporting. In addition, the rating of whether or not technology is being successfully implemented was subjective - the teams chose from a range of descriptors. This is always challenging to quantify because one team's "somewhat successful" is another team's "extensively successful" depending on team expectations. This challenge is inherent in any of the survey questions that involved rating along a scale. Despite these and other challenges to the survey's validity, the results, when presented to a group of SET-BC consultants, were not surprising. The survey results are, in other words, supported by what the consultants experience out in the field on a daily basis. For example, the low number of hours that the teams reported implementing the technology during the day (average of 1-2 hours per day) is typical of what the consultants observe when working with their teams. In addition, the almost complete lack of time reported by teams for planning and assessing the implementation of technology is certainly expressed repeatedly when the consultants attempt to support their implementation efforts. The phone interviews helped add detail to the survey results. However, it could be argued that the sample was biased to begin with because the original sample pool was selected from only those surveys returned and analyzed that reported "extensively successful" technology implementation. In defense of this method, the main goal of the phone interviews was to gather information on strategies for successful implementation. Had teams who were not successfully implementing the technology been interviewed, the data would have more clearly outlined barriers to implementation. So, for that reason, the phone interview data was helpful. Similarly, a specific goal as well as logistic considerations guided the choices for videotape interviews. The main goal of the videotape interviews was to create resources for teams considering or alreading implementing assistive technology with students with ASD. It was important to select exemplary teams who could act as "best practices" models. The three teams that were interviewed certainly fit that objective and their interviews provide rich examples of how to support a range of students with ASD. The information gained from the three methods of data collection can be summarized as follows: School based teams currently implementing technology with students with ASD
Students with ASD currently implementing technology
Technology currently being implemented with students with ASD
conclusion The study project was successful in meeting its main objectives:
The various components of the study worked together to create a fairly comprehensive description of which technologies are bing implemented and what strategies support successful implementation. The resources that have been developed as a result of the project - the literature review, this report, the considerations document, and the videotape presentations have created a good foundation on which to build future studies and resources. The study answered some questions and formalized some of our understanding in this area, but it also generated suggestions for future study directions. One of the groups of students that seem to enjoy significant success with implementing technology are higher functioning students and those with Aspberger's Syndrome. An investigation into why this combination is so successful would provide insight into how and when technologies to support their writing should be introduced and in what manner. These students are often organizationally challenged as well and an exploration of organizational tools, like PDA's and graphic organizers would be appropriate. SET-BC does not, at this time, loan graphic organizing software as it is considered educational and not assistive technology. However, with this student population, it may be a critical tool to support their writing process. Further investigation into why so few AAC devices were reported by the study group seems warranted. Is this low number indicative of teams' reluctance to implement AAC devices with students with ASD or have these devices been implemented but abandonned. This would add to the growing body of research in this specific area of technology implementation with this student population. This study focused primarily on those teams who were successfully implementing technology. It would be very helpful, while more challenging, to approach it from the other direction and gather data from those teams who are not currently being successful. There is a growing body of research on abandonment of assistive technology, but a focus on barriers to or abandonment of technology with this group specifically would help steer teams in a more positive and successful implementation direction and would help SET-BC consultants be proactive when supporting teams working with students with ASD. Finally, it would be helpful to follow a sample of the original students surveyed through the next few years to determine if their success with the technology continues. There is a significant issue with transition when students are using technology as they move from class to class and school to school. Factors which lead to successful transitions and ongoing implementation of the technology should be identified. Also, the type of technologies used by students as they mature through the school system should be documented. While each student is unique, particularly those with ASD, there may be a pattern or trend in what types of technology should be implemented at different levels or what a typical pattern of technology implementation might be depending on where the student is on the spectrum. Much was learned by this author over the course of the study both in terms of the information gathered and the manner in which the information was obtained. Hopefully lessons learned will help future studies as we work to build our knowledge of autism spectrum disorders and the technology-based tools that can support their educational programs. |
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Students
with Autism Spectrum Disorders present very unique challenges to those
supporting them in the school system. There is no shortage of research
and information on the profiles of ASD students or on how they may be
supported in accessing their educational programs. However, despite the
fact that many ASD students are using assistive technology on a regular
or even daily basis, there is little solid research in this area. School
based teams are often choosing a technology solution with little assurance
of whether or not it will provide the communication or motor planning
support their students require. There are currently over 430 students
with Autism Spectrum disorders receiving service from SET-BC and more
are added to this caseload each year. It is important that we understand
what types of technologies are being successfully used by these students,
how they are being implemented, and what factors or conditions support
successful implementation.To
gather information on the types of technology being requested, how that
technology was being implemented, and the strategies for successful implementation
of the technology, SET-BC undertook a study project which involved circulating
a provincial survey-type questionnaire to school based teams currently
receiving SET-BC support for their students with ASD. Follow up phone
interviews were also conducted with a small sample of those teams. This
report will describe the results of that study project, including the
methodology used for conducting the survey and phone interviews, the results
of both, and an analysis of the findings. Ultimately, the analysis of
the study project has led to the creation of several online resources
aimed at providing new and continuing school based teams with information
and strategies for selecting and implementing assistive technology with
their students.








